About QISMC

QISMC is CMS's quality improvement system for organizations contracted to provide services to Medicare and Medicaid beneficiaries. QISMC Standards represent the evolution of existing quality standards being used by Commercial, Medicare, and Medicaid Health plans or MCOs. Although the QISMC standards are consistent with commercial standards such as NCQA, some variation exists. (link to QISMC standards)

RESOURCES

Our Services
Syntro offers a menu of services and tools, which are adapted to fit your needs. After understanding your objectives and internal resources, we assess your organization's needs and help you determine areas currently in compliance, as well as gaps with each standard requirement.

The Assessment
Your assessment includes reviewing key plan documents, evaluating core processes, auditing files and interviewing staff responsible for managing and implementing standards. We complete the initial assessment using the version of the QAPI guidelines and applicable materials.

If desired, you may request an assessment against multiple sets of standards, for example, QISMC, Medicaid and Medicare regulations, JCAHO and URAC.

Establish Priorities
The assessment results help you establish priorities and determine areas needing the highest degree of focus. You receive from us an action plan for the gaps, written in a project-plan format that you can use for management. We help you work through the variables necessary in setting the priorities that are right for your organization.

Develop a Plan
Your action plan serves as the basis for developing a full plan for implementation of the standards and/or survey preparation. The plan is a living document that you update and modify.

Tools and Templates
You may desire other resources that make implementation and survey preparation easy and minimize struggle and stress. Our tools library (click here to review) provides tools to help guide implementation as well as sample program documents, and policy and procedure templates. We have done the research, analysis, and organized all information into easy-to-use guidelines and templates, saving you many hours of time and money. These tools are based on years of experience in the field and as surveyors.

Other Services
We tailor our services to match the needs and desires of the organization. Services can range from an initial evaluation and report, to quarterly site visits with intermittent conference calls and off-site document review, to onsite project management. (click here to access information on Syntro consulting services).

 

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