Process Redesign

Process redesign strengthens performance and organizational results. It may include the implementation of incremental changes using a continuous improvement methodology such as Plan Do Check Act; a benchmarking methodology that involves identifying best practices in the industry, and/or a reengineering methodology that involves starting over with a blank sheet of paper. The use of the methodologies and tools must be selected based on the nature of the problem. 

Our process results in a stronger infrastructure, enhanced employee skills, and improved customer satisfaction. For more information, click on the applicable link below: 

Process Defined

Process Redesign

Quality Improvement


Care Coordination

Regulatory Compliance - Medicaid/Medicare


Patient Centered Medical Home (PCMH)

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